Questions & Answers

Everything you need
to know about Porch X Bloom

We believe in complete transparency. No surprises β€” just beautiful porches and a service you can count on.

1
Consultation
We visit your home & design your perfect porch
2
Design Approval
Love your custom plan β€” we reserve your date
3
Installation Day
We arrive with everything. You come home to beautiful.
4
Bloom Club Care
We tend, refresh & keep it stunning β€” season after season
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Consultations

We schedule a visit to your home at a time that works for you. During the consultation we walk your porch together, assess the sun exposure, discuss your style preferences, color palette, and what you're hoping for β€” and then we design a custom plan tailored specifically to your home and your vision.

At the end of the consultation, we'll present your package options and provide a custom quote. There's never any pressure β€” we want you to feel completely confident before committing to anything.

Consultations typically take 20–30 minutes and always happen at your home. We come to you.

Our consultation fee is $50. If you book any package following the consultation, that $50 is fully credited toward your installation β€” so it costs you nothing extra.

Example: You book The Shore Collection ($650 install). You pay $50 for the consultation. When you confirm your install, your deposit is $275 (50% of $600 remaining) β€” not $325. The $50 comes straight off the top.

The consultation fee ensures we can give you our full attention and professionalize the process for both sides. It also means everyone we visit is genuinely interested in moving forward.

That's completely okay β€” no pressure, ever. The $50 consultation fee covers our time, design work, and the custom plan we've created for your home. It is non-refundable if you choose not to move forward, but it is fully credited if you book within 30 days of your consultation date.

We typically schedule consultations within 3–5 business days. During peak seasons β€” particularly November through January and March through May β€” demand is higher and we recommend booking at least 1–2 weeks in advance to secure your preferred timing.

Bloom Club members receive priority scheduling and are always first on the calendar for seasonal installs and consultations.

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Payments & Pricing

No β€” we never ask for full payment upfront. Our payment structure is designed to feel comfortable and fair at every step:

StageWhat It CoversAmount
Book ConsultationDesign visit & custom quote$50 (credited to install)
Confirm InstallationSecures your date & materials50% of install fee
Installation CompleteBalance due same dayRemaining 50%
Monthly Care (Bloom Club)Ongoing subscription careBilled 1st of each month
You only pay the full install balance after the job is done and you love what you see.

We keep it simple and accept the most convenient methods for our clients:

  • Zelle β€” info@porchxbloom.com (fastest)
  • Venmo β€” @PorchXBloom
  • Check β€” payable to Porch X Bloom LLC
  • Cash β€” accepted with receipt provided

Monthly subscription fees are charged on the 1st of each month via your preferred method on file.

Monthly care invoices not paid within 7 days of the due date are subject to a $25 late fee. We'll always send a friendly reminder before applying any fee. We understand life gets busy β€” just communicate with us and we'll work with you.

Accounts more than 14 days past due may have care service temporarily suspended until the balance is cleared.

Not as long as you're an active Bloom Club member. One of the core benefits of subscribing is locked pricing β€” your monthly care rate stays fixed for the life of your membership.

If you cancel and re-subscribe at a later date, your rate would be based on our pricing at that time.

In Florida, service businesses do not collect sales tax on labor and installation services. Your invoices will not include sales tax on our service fees. If you purchase any physical retail products separately, applicable tax would apply at that time.

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Cancellation Policy

Yes, you can cancel at any time. We simply ask for 14 days written notice via email to info@porchxbloom.com. There are no cancellation fees or penalties β€” just the notice period.

  • The current billing period is non-refundable once it has begun
  • All Porch X Bloom pots and planters are returned within 7 days of cancellation
  • Any plants installed become your property and stay with your home
  • We'll schedule a convenient time to collect our pots
We're confident you won't want to cancel β€” but we never want you to feel locked in. Our goal is to earn your loyalty every single visit.
  • Cancel 48+ hours before install β€” full refund of deposit, minus the $50 consultation fee
  • Cancel less than 48 hours before install β€” 50% deposit is non-refundable, as materials may already be sourced
  • Cancel after install begins β€” no refund
  • Reschedule β€” always accommodated with 24+ hours notice at no charge

Life happens β€” we're always happy to reschedule when you give us reasonable notice.

Your satisfaction is our absolute priority. If you're not completely happy with your installation for any reason, contact us within 48 hours and we will return to make it right β€” at no additional charge, no questions asked.

We take pride in every single porch we touch. If something isn't perfect, we want to know immediately so we can fix it.

Our 48-hour satisfaction guarantee means you never pay the final balance until you're happy with the result.

All plants installed in your garden or pots become your property the moment they're planted β€” they stay with your home. What we retrieve upon cancellation are our own pots and planters, which were provided on a rental basis as part of your subscription.

You're welcome to purchase your own pots and continue enjoying the plants we've established β€” many clients do exactly this after cancelling.

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Our Services

Every Porch X Bloom installation includes:

  • Custom design consultation and plant selection
  • All plants, soil, fertilizer, and materials
  • Professional installation by our team
  • Pot rental (premium vessels curated to your home's style)
  • Care instructions and plant information
  • Professional photography of the finished install

You don't lift a finger. We arrive with everything and leave your porch looking stunning.

We offer both. You can book a one-time seasonal installation with no obligation to subscribe to ongoing care. However, most clients find that the subscription care keeps their plants looking their best β€” and the monthly cost is quite affordable compared to replacing plants that have faded.

One-time install clients who add Bloom Club care within 30 days of their install receive their first month free.

Yes β€” seasonal styling is one of our specialties. We offer:

  • Coastal Christmas and holiday entry styling (November–January)
  • Spring and summer seasonal replanting
  • Fall tropical-inspired arrangements
  • Holiday takedown service in January
  • Gift packages for friends, family, and vacation rental owners

Bloom Club members receive first access to seasonal design previews before they're offered to the public.

Absolutely. We work with:

  • Vacation rental owners β€” seasonal packages that make Airbnb and VRBO listings photograph beautifully
  • Real estate agents β€” staging packages that enhance curb appeal and help homes sell faster at higher prices
  • Property managers β€” subscription care for luxury residential communities
  • Commercial properties β€” boutiques, offices, medical practices, and hotel lobbies

Contact us for a custom commercial quote.

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Plants & Pots

We exclusively select varieties that are proven to thrive in Sarasota's subtropical Gulf Coast climate β€” plants that can handle the heat, humidity, and salt air that define life here.

  • Sun-loving warm season: Pentas, Lantana, Bougainvillea, Vinca, Blue Daze, Angelonia, Portulaca
  • Shade and partial sun: Caladiums, Coleus, Impatiens, Begonias
  • Cool season (Oct–Mar): Petunias, Snapdragons, Calibrachoa, Dianthus
  • Structural and tropical: Ornamental grasses, Sweet Potato Vine, Agave, Schefflera

We never install plants that won't last. Your blooms are chosen to look beautiful for the full season β€” not just the first two weeks.

All pots and planters provided by Porch X Bloom remain our property and are included as part of your subscription on a rental basis. This is actually a benefit β€” you get premium, curated vessels that match your home's aesthetic without having to purchase them yourself.

If you cancel your subscription, we schedule a time to retrieve our pots within 7 days. The plants remain yours.

Prefer to own your own pots? No problem. Let us know during your consultation and we'll design your install to work with your existing vessels or advise on great options to purchase.

We stand behind every plant we install. If a plant fails due to a defect, disease, or a factor within our control, we'll replace it at no charge during your next scheduled visit or sooner if needed.

We do ask that clients avoid overwatering or applying unauthorized fertilizers or pesticides between visits, as this can affect plant health. When in doubt, reach out and we'll advise you.

Plants lost due to severe weather events, vandalism, or accidental damage by the client are replaced at cost.

Absolutely β€” your preferences are the starting point for every design. During your consultation we'll discuss:

  • Your preferred color palette and style
  • Any plants or flowers you particularly love or dislike
  • How your home's exterior colors and architecture should inform the design
  • Sun exposure and how it affects plant selection

Our job is to bring your vision to life β€” we're the experts on what will actually thrive, and together we'll find the perfect combination.

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Maintenance Visits

No β€” most of our clients are not home during visits. We just need access to the porch area and a nearby water source.

Before each visit we'll send you a notification so you know we're coming. After each visit, we'll send you photos of the completed work so you can see exactly what was done β€” even if you were at work or out for the day.

We treat every property as if the homeowner is watching. Our standard doesn't change whether you're home or away.

Visit frequency depends on your package:

  • Gulf Welcome β€” Monthly visits
  • Shore Collection β€” Bi-monthly visits (every 2 weeks)
  • Estate β€” Bi-monthly visits plus on-call refresh

Every maintenance visit includes:

  • Thorough watering of all plants
  • Deadheading spent blooms to encourage new growth
  • Fertilizing with slow-release, Florida-appropriate nutrients
  • Pruning and shaping where needed
  • Refreshing any plants that are past their peak
  • General tidying of the porch area
  • Photo documentation sent to you after

Sarasota's afternoon storm season is real β€” we work around it. If a visit is interrupted or needs to be rescheduled due to severe weather, we'll reschedule at no additional charge, always within the same week.

We monitor weather carefully and will proactively communicate any changes to your scheduled visit time as early as possible.

This is exactly why our service is so valuable for Gulf Coast homeowners. Whether you're away for a weekend or three months, your porch continues to look beautiful and maintained β€” without you needing to think about it at all.

Simply let us know your travel dates and we'll ensure access, adjust visit timing if needed, and keep everything thriving in your absence. For extended absences, we can also provide a condition update with photos at any time upon request.

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Service Areas

Primary service areas β€” same-week scheduling available:

  • Sarasota Β· Longboat Key Β· Bird Key Β· Siesta Key
  • Lido Key Β· St. Armands Circle Β· West of Trail

Extended service areas β€” contact us to confirm availability:

  • Osprey Β· Nokomis Β· Venice Β· Englewood
  • Lakewood Ranch Β· Bradenton Β· Anna Maria Island Β· Palmetto
Not sure if we serve your area? Send us a message β€” we'd love to find a way to help.

For clients in our primary service areas, there are no travel fees. For extended service areas further from our Sarasota base, a small travel supplement may apply β€” this will always be disclosed upfront during your consultation, never added as a surprise.

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The Bloom Club

The Bloom Club is Porch X Bloom's subscription membership β€” automatically included with any monthly or bi-monthly care plan. It's not just maintenance; it's our commitment to show up season after season with the same care and creativity as your very first install.

  • Locked pricing β€” your rate never increases while your membership is active
  • Priority scheduling β€” Bloom Club members are always first on the calendar
  • Seasonal previews β€” first access to new seasonal designs before they're offered publicly
  • Photo documentation β€” professional photos shared after every visit
  • Dedicated care β€” the same hands tend your porch every single visit

Membership is automatic β€” any client who subscribes to monthly or bi-monthly care is immediately a Bloom Club member. There's no separate signup or additional fee. Simply book your installation and select a care plan, and you're in.

One-time install clients who add a care plan within 30 days of their installation receive their first month of Bloom Club care free.

We don't currently offer formal membership pauses β€” but we also don't want you paying for visits during periods you clearly don't need them. Reach out to us and we'll work something out on a case-by-case basis for extended absences over 6 weeks.

For shorter gaps like a month-long vacation, we'd typically recommend keeping the subscription active β€” your plants still need care whether you're home or not, and coming home to a beautiful porch is half the point.

Still Have Questions?

We're here to help

Every inquiry is answered personally β€” not by an automated system. Reach out and we'll get back to you within 24 hours.

Book a Free Consultation β†’ Email Us Directly